Our Story
More than an app.
Your partner in the field.
We’re the partner that ensures your success is never limited by your software, built by people who’ve lived the work, for the companies that keep industry running.
From the Factory Floor to the Field
Tinnacity started with a simple observation: Independent industrial equipment companies were being left behind. Our founder, Dave Tinnerman, spent 16 years at Crown Equipment Corporation, where he saw a massive gap. Factory-owned stores had the best resources, while independent providers were left drowning in paper, manual data entry, and "one-size-fits-all" software that didn't actually fit the shop floor.
Built for the Grit
In 2017, we stopped consulting and started building. We didn't want to create another generic office app. We set out to build a platform specifically for the industrial equipment industry - engineered for the people who get their hands dirty.
Tested in the Trenches
We spent two years in the field with service providers, testing our logic against real-world chaos. The result was a suite of mobile field solutions that are completely independent of any manufacturer OEM. We designed them to be robust enough for a fleet of hundreds, yet simple enough for a two-person shop.
Why We Do It
We don’t just build products; we build a "helping hand" for the companies that keep the world moving. Today, Tinnacity helps dealers across the country reclaim their time, eliminate paperwork, and see a full return on investment in less than a year.
Finding Inspiration in Every Turn
The Industry Gap
After 16 years at Crown Equipment Corporation, Dave Tinnerman saw a massive divide. While factory-owned stores had every resource imaginable, independent providers were drowning in paper and manual data entry. The "one-size-fits-all" software on the market simply didn't fit the reality of the shop floor.
The Tinnacity Pivot
In 2017, Dave realized that consulting alone wouldn't fix the problem. He shifted Tinnacity to a Software-as-a-Service model to build the tools he knew the industry was missing. The goal was simple: create a platform engineered specifically for the people who get their hands dirty.
Built for Independence
In 2018, Tinnacity introduced its flagship mobile field service solution, the first of its kind to be completely independent of manufacturer OEMs. Today, we help dealers across the country eliminate paperwork, reclaim their time, and see a full return on investment in less than a year.
OEM Independence: Works with any equipment brand.
Field-Tested: Built to survive the grit of a real shop.
Rapid ROI: Most partners see full returns in under 12 months.
2014
Company Instantiated
​The foundation is laid and the Tinnacity vision begins.
2017
Model Evolution
A strategic architectural shift to a Software-as-a-Service model.
2019
Market Entry
Transitioning from development to
full-scale commercialization.
'20-'24
Platform Expansion
Expanded our ecosystem by deploying advanced service tools and releasing an interactive Customer Portal for clients.
2025
AI Leadership
AI integrations, such as smart dispatching and automated note summaries to speed up efficiency between the field and office.
Expanding the Vision
To date, Tinnacity continues to innovate alongside the people who keep the world moving. We’ve spent years in the field testing our solutions with service providers to ensure they meet the real-world chaos of the industrial equipment industry.
Our Solutions in Action
Field Service Excellence: A robust mobile solution that streamlines your business, whether you have two technicians or two hundred.
Asset Intelligence: Advanced QR scanning technology that allows teams to identify equipment information instantly with a simple mobile scan.
Customer Engagement: An interactive portal that lets your end-customers quickly request service, view quotes, and manage rentals.
